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Shipping Policy

All orders placed on our website are sent from our Turks + Caicos based warehouse. We offer Free Delivery within Providenciales. Please find more information below.

If you have any questions or if we can help with anything at all, please contact us on

Delivery Within Providenciales

We offer Free Shipping within Providenciales. If you are staying in a hotel or resort, please let us know the dates you are staying and the name you are booked under and we can leave your order with front desk.

International Shipping

If you are located outside of the Turks + Caicos, we offer shipping by FedEx International Economy.  Shipping is based on current FedEx export rates from Turks & Caicos.  Once dispatched, you will receive an email confirmation with the tracking details.  All international orders require a phone number for delivery and cannot be delivered to a P.O. Box as a signature will be required on delivery.  Delivery will take between 4 to 6 business days, but may take longer to some countries.

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.  West Indie is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.  For further information, we recommend contacting your local customs office.